Operational Services
Discover how IT-customs can strengthen your organization with smart, scalable, and audit-proof Customs & Trade solutions. We provide dedicated processes and become an external part of your supply chain, logistics, finance, or customs department.
Our Expertise
At IT-customs, we offer a range of operational services specifically designed to make your customs matters more efficient and compliant. Our approach focuses on delivering practical and structural support that seamlessly aligns with your business processes.
Sometimes organizations lack sufficient resources and/or knowledge for executing operational activities. Based on your desired FTE capacity, a service model can be tailored.
Error Handling
We monitor tasks from your automated declaration process to ensure everything runs smoothly and errors are minimized.
We coordinate follow-up with other departments within your organization.
Helpdesk Activities
Managing and monitoring Customs & Trade helpdesk activities for all your questions and support needs.
Want to set up a central Customs & Trade helpdesk for your organization but lack capacity and expertise?
This could help increase speed in your supply chain and relieve your customer service department.
HS Classification
Performing repetitive and time-consuming data entry work to keep large files organized and ensure consistent tariff classification. Few specialists enjoy this kind of work.
We prefer to set up an efficient and semi-automated process (together) and let specialists do the really interesting work, such as analyzing notable discrepancies.
Your Partner in Customs Matters
Our pragmatic multi-level expertise is supported in the back-office by a broader team of (operational) specialists and guarantees coverage at operational, tactical, and strategic levels for your organization. This is what IT-customs can organize for your company.
Internal Controls & Outsourcing
We establish and perform internal controls regarding customs licenses and administration. Additionally, you can have us set up, execute, and manage automated customs declarations and structural sampling processes.
Who are our services for?
Our 'Operational Services' are particularly suitable for larger (multinational) organizations dealing with scale, complexity, and changing circumstances in staffing, systems, knowledge, and organization. We deliver the desired operational FTE activities in a service model and tailor our solutions to your specific needs, integrating where necessary with your (EMEA) organization and systems.
